Bookings & Cancellations

We kindly request a booking fee of $50 for all appointments with our Dermal Therapists and $100 for all cosmetic Injectable Treatments. The booking fee is automatically credited to your account and comes off from the total treatment cost.

In case of a no-show or a last-minute cancellation, the booking fee is forfeited.

Policy for Non-Surgical Body Sculpting:

Payment for certain non-surgical procedures such as Coolsculpting™ will be taken at the time of scheduling to secure your appointment. Alternatively 30% of the total fees are payable at the time of securing your booking.
Cancellations three (3) days prior to your procedure(s) will result in a charge to your account of 50% of that procedure.

Policy For Surgical Procedures

We kindly request full payment for all Surgical Procedures at least 7 days prior to the scheduled surgery. If for any reason you have to cancel your procedure, cancellation fees will be handled as per below:

Cancellation 15-21 days prior to the scheduled procedure.

25% of the total procedure fee is charged. (Hospital/Anesthesia fees refunded in full if applicable)

Cancellation 7-14 days prior to the scheduled procedure.

50% of the total procedure fee and is charged. (Hospital/Anesthesia fees refunded in full if applicable )

Cancellation within 48 hours- 7 days of the scheduled procedure.

75% of the surgeon’s fee and any restocking charges.