Cancellation Policy
Policy For Surgical Procedures
We kindly request full payment for all Surgical Procedures at least 7 days prior to the scheduled surgery. If for any reason you have to cancel your procedure, cancellation fees will be handled as per below:
Cancellation 15-21 days prior to the scheduled procedure.
25% of the total procedure fee is charged. (Hospital/Anesthesia fees refunded in full if applicable)
Cancellation 7-14 days prior to the scheduled procedure.
50% of the total procedure fee and is charged. (Hospital/Anesthesia fees refunded in full if applicable )
Cancellation within 48 hours- 7 days of the scheduled procedure.
75% of the surgeon’s fee and any restocking charges.
Policy for Non-Surgical Procedures
- Payment for certain non-surgical procedures will be taken at the time of scheduling to secure your appointment. Alternatively 30% of the total fees are payable at the time of securing your booking.
- Cancellations three (3) days prior to your procedure(s) will result in a charge to your account of 50% of that procedure.
Important Notice
Cancellations or No Show on the day of the procedure, will result in a charge to your account of 100% of that procedure.
(75% of this will be credited back to you if you decide to reschedule your procedure at a later date). Additionally, if hospital services or any Anesthesia services are utilized, prior to cancellation, these fees will be charged.
Professional Membership and Affiliations of our Doctors
